Monthly Basis CRM | Hospitality
Make every guest feel like a regular—at every property.
Start at $0 per month. No long contracts—grow month by month.
Unified guest profiles
See stays, preferences, allergies, special dates, and spend so staff can anticipate every need.
Automated guest journeys
Pre-arrival, in-stay, and post-stay messaging via email, SMS, and WhatsApp—fully personalized.
Upsell & ancillary revenue
Promote upgrades, late checkout, F&B, spa, parking, and experiences with dynamic offers.
Service requests & tickets
Turn any message into a ticket, route with SLAs, and close the loop before checkout.
Reputation & feedback
In-stay surveys, post-stay NPS, and review responses to boost five-star ratings.
Group & event sales
Pipelines, proposals, contracts, and rooming lists for weddings, meetings, and tours.
Built for the way hospitality operates
- Integrations: Connect PMS, POS, booking engines, OTAs, and Wi‑Fi portals.
- Multi-property: Shared profiles and roll-up reporting across locations.
- Mobile-ready: Front-desk and concierge tools to act on the go.
- Privacy-first: Consent, preference centers, permissions, and audit trails.
Outcomes you can feel
- Higher repeat bookings and more direct channel share
- Increased revenue per guest through timely upsells
- Faster issue resolution and happier reviews
- Less manual work—more attention for your guests
Pricing that starts at $0
Get essential CRM, automated journeys, basic segments, and core integrations for free.
Upgrade only when you’re ready for advanced automations, loyalty, and multi-property analytics.
Real-time visibility
Track guest lifetime value, repeat rate, campaign ROI, upsell attach rate, and channel mix.
Ready to create stays guests remember—and return to?
Get started in minutes. Monthly Basis CRM | Hospitality starts at $0 per month.